# AIMA Portal Error - Can't retrieve Golden Visa Analysis Payment Details **URL:** \ **Category:** Portugal Golden Visa\ **Tags:** golden-visa\ **Created:** [February 24, 2025, 6:59pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510 "2025-02-24T18:59:46Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![LunaRae](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/l/b9e5f3/32.png) [@LunaRae](https://community.nomadgate.com/u/LunaRae)\ **Post date:** [February 24, 2025, 6:59pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/1 "2025-02-24T18:59:46Z")
Has anyone run into this issue before? My attorney submitted my Golden Visa application, but we can’t access the analysis payment details—the AIMA portal just keeps showing “Unable to connect to the remote server.” Without this, I can’t make the payment, and my husband’s application is also stuck because mine isn’t moving forward. Apparently we can’t submit his application until mine is submitted?! Anyone else experiencing this or know how to fix it? Would love to hear if someone found a way around it! ![IMG-20250225-WA0008](https://c-assets.nomadgate.com/original/2X/0/06734fc7265c697588017385ea94de9c2e3f4a54.jpeg) ---
**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\ **Post date:** [February 24, 2025, 7:29pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/2 "2025-02-24T19:29:17Z")
I have been told of this error as well and like many other things “AIMA is fixing it”. I am not submitting my application until this is fixed. I am also holding before I make the investment. I know that does not answer you question but I wanted to share that we are in the same boat. ---
**Author:** ![Nomad12](https://community.nomadgate.com/user_avatar/community.nomadgate.com/nomad12/32/6150_2.png) [@Nomad12](https://community.nomadgate.com/u/Nomad12)\ **Post date:** [February 24, 2025, 7:53pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/3 "2025-02-24T19:53:36Z")
Hello. Could you clarify if it is a personal area in ari.sef.pt? ---
**Author:** ![LunaRae](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/l/b9e5f3/32.png) [@LunaRae](https://community.nomadgate.com/u/LunaRae)\ **Post date:** [February 24, 2025, 8:53pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/4 "2025-02-24T20:53:14Z")
How long have you been seeing this error? Just wondering if this issue is happening for all Golden Visa Submissions. ---
**Author:** ![LunaRae](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/l/b9e5f3/32.png) [@LunaRae](https://community.nomadgate.com/u/LunaRae)\ **Post date:** [February 24, 2025, 8:54pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/5 "2025-02-24T20:54:32Z")
Sorry, I am not sure. My lawyer attempted the submission. I don’t have the login details. ---
**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\ **Post date:** [February 24, 2025, 8:57pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/6 "2025-02-24T20:57:39Z")
I was made aware of this about 1.5 weeks ago. I am not sure how long this has been happening for. ---
**Author:** ![LunaRae](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/l/b9e5f3/32.png) [@LunaRae](https://community.nomadgate.com/u/LunaRae)\ **Post date:** [February 24, 2025, 9:04pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/7 "2025-02-24T21:04:18Z")
Is this explicitly mentioned on the AIMA website, or is it something your lawyer communicated to you? We have all our documents ready, but they have a limited validity, and it was a lengthy process to get them all. ☹ Is there a way to raise a complaint? ---
**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\ **Post date:** [February 24, 2025, 9:12pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/8 "2025-02-24T21:12:15Z")
This is something that my lawyer told me and I am in the same boat regarding document validity. There are many on this forum who have tired contacting AIMA for various reasons. From what I see, it is very hard to get hold of them, let alone complain. ---
**Author:** ![LunaRae](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/l/b9e5f3/32.png) [@LunaRae](https://community.nomadgate.com/u/LunaRae)\ **Post date:** [February 24, 2025, 10:47pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/9 "2025-02-24T22:47:46Z")
Thanks for sharing. If you hear back from your lawyer with any updates, could you let me know please? I’ll do the same if I get any news. ---
**Author:** ![gwytb](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/g/c67d28/32.png) [@gwytb](https://community.nomadgate.com/u/gwytb)\ **Post date:** [February 25, 2025, 5:46am UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/10 "2025-02-25T05:46:33Z")
The SEF site has several problems with bad HTML. The site is old and unmaintained, and a lot of their HTML violates a cross-origin request policy that Google added into Chrome after the ARI site launched. Firefox followed Chrome in no time. If you inspect the bare HTML (right-click for a context menu and choose “Inspect”), you may find a link that you can then open without issue in another browser tab of the same window. I was able to use this approach for accessing broken document download links on the ari.sef.pt site. There may also be some obscure way to disable the cross-origin enforcement policy in your browser, but those techniques come and go faster than I can keep up. If this is all gibberish to you, find a friend with some web skills and ask for help. ---
**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\ **Post date:** [February 25, 2025, 2:25pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/11 "2025-02-25T14:25:58Z")
I am not sure I can explain this to my lawyer 🤣 ---
**Author:** ![LunaRae](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/l/b9e5f3/32.png) [@LunaRae](https://community.nomadgate.com/u/LunaRae)\ **Post date:** [February 25, 2025, 2:49pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/12 "2025-02-25T14:49:18Z")
Thanks so much for your reply! I’m trying to get my lawyer to connect with me so we can do some troubleshooting! ---
**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\ **Post date:** [February 25, 2025, 2:57pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/13 "2025-02-25T14:57:06Z")
Please let me know if you come up with a solution. ---
**Author:** ![anon44219890](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/f0a364/32.png) [@anon44219890](https://community.nomadgate.com/u/anon44219890)\ **Post date:** [February 25, 2025, 4:11pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/14 "2025-02-25T16:11:19Z")
The AIMA website is running .NET web forms probably based on IIS 8. If it hasn’t been updated in at least 7 years, a very likely scenario, it is a ticking timebomb. ---
**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\ **Post date:** [February 26, 2025, 6:12pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/15 "2025-02-26T18:12:13Z")
Looks like this was tried by a lawyer on the whatspp group and it did not work . ---
**Author:** ![Pheebs](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/p/71e660/32.png) [@Pheebs](https://community.nomadgate.com/u/Pheebs)\ **Post date:** [February 26, 2025, 7:41pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/16 "2025-02-26T19:41:11Z")
Thank you for these instructions! I haven’t been able to view any of the uploaded documents in the ARI portal. Now I can! ---
**Author:** ![LunaRae](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/l/b9e5f3/32.png) [@LunaRae](https://community.nomadgate.com/u/LunaRae)\ **Post date:** [February 26, 2025, 7:43pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/17 "2025-02-26T19:43:16Z")
Thanks for the update! I was not able to get my lawyer to try it out and I don’t have the login details. I guess all we have to do is wait! Is the WhatsApp group for GV applicants? ---
**Author:** ![LunaRae](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/l/b9e5f3/32.png) [@LunaRae](https://community.nomadgate.com/u/LunaRae)\ **Post date:** [February 26, 2025, 7:45pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/18 "2025-02-26T19:45:26Z")
Were you able to access the payment details after doing this? ---
**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\ **Post date:** [February 26, 2025, 7:51pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/19 "2025-02-26T19:51:48Z")
Yes, it is. ---
**Author:** ![Pheebs](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/p/71e660/32.png) [@Pheebs](https://community.nomadgate.com/u/Pheebs)\ **Post date:** [February 26, 2025, 8:49pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/20 "2025-02-26T20:49:09Z")
No, not the payment details. But I was able to access the documents that had been uploaded. [Next page](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510.md?page=2)