# AIMA Portal Error - Can't retrieve Golden Visa Analysis Payment Details

**URL:** <https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510>\
**Category:** Portugal Golden Visa\
**Tags:** golden-visa\
**Created:** [February 24, 2025, 6:59pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510 "2025-02-24T18:59:46Z")\
**Posts on this page:** 20\
**Page:** 8

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**Author:** ![paulkrull5](https://community.nomadgate.com/user_avatar/community.nomadgate.com/paulkrull5/32/5922_2.png) [@paulkrull5](https://community.nomadgate.com/u/paulkrull5)\
**Post date:** [July 14, 2025, 7:17pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/142 "2025-07-14T19:17:24Z")

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Yes, please

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**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\
**Post date:** [July 14, 2025, 7:23pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/143 "2025-07-14T19:23:32Z")

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Please read above. Some of us had to make the payment twice for it to work.

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**Author:** ![tarun](https://community.nomadgate.com/user_avatar/community.nomadgate.com/tarun/32/8483_2.png) [@tarun](https://community.nomadgate.com/u/tarun)\
**Post date:** [July 14, 2025, 8:57pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/144 "2025-07-14T20:57:26Z")

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Yeah I did that to get the process semi-started again but am still stuck in a weird limbo where the system doesn’t say paid in some places but did allow me to get my dependents through on the other hand…

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**Author:** ![bsg124](https://community.nomadgate.com/user_avatar/community.nomadgate.com/bsg124/32/7668_2.png) [@bsg124](https://community.nomadgate.com/u/bsg124)\
**Post date:** [July 14, 2025, 10:35pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/145 "2025-07-14T22:35:57Z")

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After you submitted again, how long did it take for approval. We’ve submitted twice over the last 2 weeks.

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**Author:** ![mizzy](https://community.nomadgate.com/user_avatar/community.nomadgate.com/mizzy/32/8922_2.png) [@mizzy](https://community.nomadgate.com/u/mizzy)\
**Post date:** [July 14, 2025, 10:47pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/146 "2025-07-14T22:47:09Z")

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We had to submit again.

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**Author:** ![mizzy](https://community.nomadgate.com/user_avatar/community.nomadgate.com/mizzy/32/8922_2.png) [@mizzy](https://community.nomadgate.com/u/mizzy)\
**Post date:** [July 14, 2025, 10:47pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/147 "2025-07-14T22:47:46Z")

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Our second submission went through in a couple of days, I believe.

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**Author:** ![sandeepgehlaut1](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/s/7ea924/32.png) [@sandeepgehlaut1](https://community.nomadgate.com/u/sandeepgehlaut1)\
**Post date:** [July 15, 2025, 8:26am UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/148 "2025-07-15T08:26:48Z")

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Same story for my wife, we paid and stuck in “Awaiting Payment Confirmation” from last 2 months now, however my kids went through in 1st attempt , now not sure should i pay it again or wait , any suggestion ?

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**Author:** ![tommigun](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/t/898d66/32.png) [@tommigun](https://community.nomadgate.com/u/tommigun)\
**Post date:** [July 15, 2025, 8:48am UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/149 "2025-07-15T08:48:00Z")

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Find someone at AIMA IT to sort this out for you.

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**Author:** ![sandeepgehlaut1](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/s/7ea924/32.png) [@sandeepgehlaut1](https://community.nomadgate.com/u/sandeepgehlaut1)\
**Post date:** [July 15, 2025, 12:31pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/150 "2025-07-15T12:31:49Z")

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Visiting AIMA Braga Branch of no use , as per them this issue is not even excite and will be taken care while Bio , asked to keep payment confirmation . i am sure it will not happening this way

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**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\
**Post date:** [July 15, 2025, 12:46pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/151 "2025-07-15T12:46:00Z")

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Is your status under analysis ?

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<div class="post-metadata">

**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\
**Post date:** [July 15, 2025, 12:48pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/152 "2025-07-15T12:48:03Z")

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I had to pay twice for my self and one other dependent and once for 2 other dependents. It is completely random. I would try to pay again and hope you can get money back later.

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**Author:** ![sandeepgehlaut1](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/s/7ea924/32.png) [@sandeepgehlaut1](https://community.nomadgate.com/u/sandeepgehlaut1)\
**Post date:** [July 15, 2025, 1:02pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/153 "2025-07-15T13:02:58Z")

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2 out of 3 dependent is in analysis , one payment stuck , paid at the same time.

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<div class="post-metadata">

**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\
**Post date:** [July 15, 2025, 1:06pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/154 "2025-07-15T13:06:55Z")

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I had the same issue and I ended up paying twice for the 3rd dependent and it worked.

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**Author:** ![sandeepgehlaut1](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/s/7ea924/32.png) [@sandeepgehlaut1](https://community.nomadgate.com/u/sandeepgehlaut1)\
**Post date:** [July 15, 2025, 1:18pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/155 "2025-07-15T13:18:03Z")

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thanks , let me pay again

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<div class="post-metadata">

**Author:** ![bsg124](https://community.nomadgate.com/user_avatar/community.nomadgate.com/bsg124/32/7668_2.png) [@bsg124](https://community.nomadgate.com/u/bsg124)\
**Post date:** [July 17, 2025, 10:57am UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/156 "2025-07-17T10:57:05Z")

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Update! After 3 payment attempts, the payment finally went through for the main applicant. Next up: Dependents. Hopefully, they’re processed quicker than the first.

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<div class="post-metadata">

**Author:** ![bsg124](https://community.nomadgate.com/user_avatar/community.nomadgate.com/bsg124/32/7668_2.png) [@bsg124](https://community.nomadgate.com/u/bsg124)\
**Post date:** [August 10, 2025, 2:51pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/157 "2025-08-10T14:51:21Z")

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Hi Sandeep, did this ever clear up for you? We’re in the same boat where out of the 3 dependents, 2 are still stuck. Our attorney said we should wait 30 days to see if it’ll clear.

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<div class="post-metadata">

**Author:** ![sandeepgehlaut1](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/s/7ea924/32.png) [@sandeepgehlaut1](https://community.nomadgate.com/u/sandeepgehlaut1)\
**Post date:** [August 12, 2025, 7:23am UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/158 "2025-08-12T07:23:04Z")

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Hi Guys , no we paid twice for one of my dependent , but still the status remains the same" Awaiting payment confirmation" visited local AIMA office in Braga ,as per them it is ok , AIMA aware about this issue , and asked to keep payment confirmation ready, for appointment dont have how this will be possible

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**Author:** ![tkrunning](https://community.nomadgate.com/user_avatar/community.nomadgate.com/tkrunning/32/9053_2.png) [@tkrunning](https://community.nomadgate.com/u/tkrunning)\
**Post date:** [August 13, 2025, 9:56pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/159 "2025-08-13T21:56:04Z")

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A post was merged into an existing topic: [WIKI: HOW-TO: Golden Visa Renewal Mega Thread (January 2025 →)](https://community.nomadgate.com/t/wiki-how-to-golden-visa-renewal-mega-thread-january-2025/69099/393)

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<div class="post-metadata">

**Author:** ![kipper\_tucking0a](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/k/8491ac/32.png) [@kipper\_tucking0a](https://community.nomadgate.com/u/kipper_tucking0a)\
**Post date:** [January 22, 2026, 4:18pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/160 "2026-01-22T16:18:32Z")

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Update: AIMA finally refunded me the amount in January 2026!

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<div class="post-metadata">

**Author:** ![ali3](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/e36b37/32.png) [@ali3](https://community.nomadgate.com/u/ali3)\
**Post date:** [January 29, 2026, 3:20pm UTC](https://community.nomadgate.com/t/aima-portal-error-cant-retrieve-golden-visa-analysis-payment-details/69510/161 "2026-01-29T15:20:52Z")

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Did anyone else also get lucky with the refund?

Thanks,  
Ali

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