# Anyone applied for Portugal's Digital Mobile Key? Especially while outside the country? **URL:** \ **Category:** Portugal Golden Visa\ **Tags:** portugal, golden-visa\ **Created:** [October 2, 2024, 11:01pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711 "2024-10-02T23:01:28Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![wood.collies.0j](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/w/ce73a5/32.png) [@wood.collies.0j](https://community.nomadgate.com/u/wood.collies.0j)\ **Post date:** [October 2, 2024, 11:01pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/1 "2024-10-02T23:01:29Z")
I keep seeing an option for verifying ID on Portuguese government and online banking websites using a Digital Mobile Key (CMD or Chave Model Digital). My bank (BCP) keeps asking for thorough verification of foreign ID and address every few months, which is really annoying, but it looks like a CMD makes the process simpler when outside Portugal. Has anyone here applied for and used the CMD as a GV holder? Is it worth it? I’m not in Portugal right now so was thinking of going to the nearest consulate and setting it up, but not sure if it is worth my time. ---
**Author:** ![hieracosphinx](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/h/ee59a6/32.png) [@hieracosphinx](https://community.nomadgate.com/u/hieracosphinx)\ **Post date:** [October 3, 2024, 12:25am UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/2 "2024-10-03T00:25:26Z")
I understand that under EU rules banks have to verify their customers but Millennium BCP seem ask for this more frequently than other EU banks I hold accounts with – more than once in a 12 month period when other banks are doing it every 2-3 years. How do forum members’ experiences with other Portuguese banks vary? I don’t think getting the Chave Digital would prevent the requests to provide Millennium BCP with information, but it might make filing the information easier. I’ve tried to reply to the addresses provided in the emails, but these did not work (one email address bounced mails, one did not reply) and I have tried and using BancoMail to file the information requested (the mail sent, but no-one responded to it). Emailing the branch manager did work – but not enough to prevent another automatic request 8 months later. ---
**Author:** ![wood.collies.0j](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/w/ce73a5/32.png) [@wood.collies.0j](https://community.nomadgate.com/u/wood.collies.0j)\ **Post date:** [October 3, 2024, 2:59am UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/3 "2024-10-03T02:59:02Z")
That email address BCP provided bounces for me too! Thanks for confirming it wasn’t just a problem I’m having. I couldn’t get any useful info from their customer service line, and my branch manager isn’t responding to email. I mean, seriously, what kind of bank sends customers notice that they will close your account if you don’t email certain documents but then provides an email that doesn’t work? I have another Portuguese bank account with [Bison Bank](https://nomadgate.com/go/bison-bank?source=forum) (which requests verification much less often) so might just shut BCP altogether. An impetus for setting up the CMD was to make it easier to remotely open an account with another bank. ---
**Author:** ![tommigun](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/t/898d66/32.png) [@tommigun](https://community.nomadgate.com/u/tommigun)\ **Post date:** [October 3, 2024, 6:47am UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/4 "2024-10-03T06:47:14Z")
You can get the CMD if you are a GV card holder (or any other permit holder for that matter). But if you are hoping this would be of any use with PT banks - forget it 😆 I tried it for an ‘easy way’ with both Activo and MBCP - both failed miserably with some random error messages. As the locals say, welcome to Portugal! 🕶 ---
**Author:** ![rogergan68](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/r/41988e/32.png) [@rogergan68](https://community.nomadgate.com/u/rogergan68)\ **Post date:** [October 3, 2024, 10:14am UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/5 "2024-10-03T10:14:11Z")
The email address provided worked for me. I just did not receive the first email request from MillenniumBCP. ---
**Author:** ![wood.collies.0j](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/w/ce73a5/32.png) [@wood.collies.0j](https://community.nomadgate.com/u/wood.collies.0j)\ **Post date:** [October 3, 2024, 11:39am UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/6 "2024-10-03T11:39:03Z")
Thank you for throwing cold water on my excitement. After four years dealing with Portuguese bureaucracy, I really should have known better 🙃 ---
**Author:** ![wood.collies.0j](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/w/ce73a5/32.png) [@wood.collies.0j](https://community.nomadgate.com/u/wood.collies.0j)\ **Post date:** [October 3, 2024, 11:39am UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/7 "2024-10-03T11:39:52Z")
Was it the ARI.PEP@ email address that worked for you? I keep getting bounced then fail messages. ---
**Author:** ![anon45457555](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/a/9dc877/32.png) [@anon45457555](https://community.nomadgate.com/u/anon45457555)\ **Post date:** [October 3, 2024, 12:15pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/8 "2024-10-03T12:15:16Z")
It works for me. ---
**Author:** ![rogergan68](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/r/41988e/32.png) [@rogergan68](https://community.nomadgate.com/u/rogergan68)\ **Post date:** [October 3, 2024, 2:45pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/9 "2024-10-03T14:45:27Z")
yes and my RM in cc acknowledged. ![image](https://c-assets.nomadgate.com/original/2X/8/8c55b4525a0f4832f0773cb4a75c82a8835dfc3b.png) ---
**Author:** ![PCERoman](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/p/58956e/32.png) [@PCERoman](https://community.nomadgate.com/u/PCERoman)\ **Post date:** [October 3, 2024, 7:35pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/10 "2024-10-03T19:35:21Z")
> [@wood.collies.0j](#): > > Has anyone here applied for and used the CMD as a GV holder? Is it worth it? I do have it, and the only place where I occasionally used it was to log onto Finanças web site. My bank, Novobanco, never bugs me for the CMD. Wouldn’t say it is really “worth it”. FYI, I live in Portugal, but still do not have my card, and so: yes, you can get it even without your residency card, just your NIF, PT address, and PT phone, to which it is linked. ---
**Author:** ![garrett](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/g/3e96dc/32.png) [@garrett](https://community.nomadgate.com/u/garrett)\ **Post date:** [October 3, 2024, 8:28pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/11 "2024-10-03T20:28:52Z")
Do you have any links or pointers for where to start? I may as well get mine I guess ---
**Author:** ![PCERoman](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/p/58956e/32.png) [@PCERoman](https://community.nomadgate.com/u/PCERoman)\ **Post date:** [October 3, 2024, 10:25pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/12 "2024-10-03T22:25:10Z")
If your (reading) Portuguese is up to snuff, try the following link: [Como obter Chave Movél Digital?](https://justica.gov.pt/Guias/como-pedir-e-usar-a-chave-movel-digital#QuempodepediraChaveMvelDigital) It gives a rather easy-to-read and a complete guide to how to start going about it. ---
**Author:** ![wood.collies.0j](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/w/ce73a5/32.png) [@wood.collies.0j](https://community.nomadgate.com/u/wood.collies.0j)\ **Post date:** [October 3, 2024, 10:26pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/13 "2024-10-03T22:26:31Z")
Ok good to know. BCP does seem to push it as an option. Also I read that foreign mobile numbers are ok, which makes sense given the large Portuguese population living abroad. It just can’t be a VOIP number, like Google Voice. ---
**Author:** ![wood.collies.0j](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/w/ce73a5/32.png) [@wood.collies.0j](https://community.nomadgate.com/u/wood.collies.0j)\ **Post date:** [October 3, 2024, 10:27pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/14 "2024-10-03T22:27:28Z")
Here is an English explanation but there are plenty of non-government websites that outline how to set it up too [https://www2.gov.pt/en-GB/servicos/ativar-a-chave-movel-digital](https://www2.gov.pt/en-GB/servicos/ativar-a-chave-movel-digital) ---
**Author:** ![PCERoman](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/p/58956e/32.png) [@PCERoman](https://community.nomadgate.com/u/PCERoman)\ **Post date:** [October 3, 2024, 10:28pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/15 "2024-10-03T22:28:53Z")
When I tried my U.S.-based number, it wouldn’t accept it, though it did allow me to enter it. This was, however, already about a year ago. Miracles do happen, and even in Portugal some things get fixed… na próxima semana. ---
**Author:** ![wood.collies.0j](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/w/ce73a5/32.png) [@wood.collies.0j](https://community.nomadgate.com/u/wood.collies.0j)\ **Post date:** [October 3, 2024, 10:29pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/16 "2024-10-03T22:29:58Z")
Which company is your US cell number with? Not T-Mobile I hope 😉 ---
**Author:** ![PCERoman](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/p/58956e/32.png) [@PCERoman](https://community.nomadgate.com/u/PCERoman)\ **Post date:** [October 3, 2024, 10:30pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/17 "2024-10-03T22:30:41Z")
Eh, yes, it is… Why is it an issue? ---
**Author:** ![wood.collies.0j](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/w/ce73a5/32.png) [@wood.collies.0j](https://community.nomadgate.com/u/wood.collies.0j)\ **Post date:** [October 3, 2024, 10:31pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/18 "2024-10-03T22:31:20Z")
No, it’s just that my US number is T-Mobile too so I might encounter the same problem. I do have a PT number though so sounds like better sticking with that. ---
**Author:** ![PCERoman](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/p/58956e/32.png) [@PCERoman](https://community.nomadgate.com/u/PCERoman)\ **Post date:** [October 3, 2024, 10:33pm UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/19 "2024-10-03T22:33:34Z")
I don’t think it was an issue. I believe their database ultimately can’t handle foreign phone numbers since, technically, they will use your CMD to send you important communications via SMS, and their software might not function with texting to the foreign numbers. ---
**Author:** ![tommigun](https://community.nomadgate.com/letter_avatar_proxy/v4/letter/t/898d66/32.png) [@tommigun](https://community.nomadgate.com/u/tommigun)\ **Post date:** [October 4, 2024, 9:00am UTC](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711/20 "2024-10-04T09:00:42Z")
Same here, my ‘foreign’ number did not work for CMD, so I registered my PT phone there, no problem. [Next page](https://community.nomadgate.com/t/anyone-applied-for-portugals-digital-mobile-key-especially-while-outside-the-country/66711.md?page=2)