Thanks @minimaxr - very helpful. At least it is a welcome step in the right direction by SEF, even if it doesnât become standard procedure in the ensuing years. Fingers crossed they will come to see it as a useful way to speed things up and actually adopt it as standard going forward.
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Iâve been tracking the status on the SEF site and it went today to âAceite - Em instruçãoâ after having been in "awaiting payment"and âprocessingâ. The âacceptedâ part of todayâs message looks promising, but does anyone have knowledge of what "Em instrução"refers to more than the plain translation of âin instructionâ?
thanks,
Skip
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Same here, looking good indeedâŠ
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Same here, status changed late on Friday. But translating longer phrases containing âem instruçãoâ like this one from the ARI manual leads to a different meaning than âin instructionâ.
ârelativa a casos concretos em instrução, apĂłs a respetiva decisĂŁo pela entidade competenteâ â ârelating to specific cases under investigation, after the respective decision by the competent authorityâ.
Looks like thereâs still some way to go before the printers get their instructions 
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I just checked the status and it went from âAceite - Em instruçãoâ to âConcluĂdoâ (âCompletedâ) for all family members. During the weekend! I hope it means what I think it means 
@skippy.fluff @IME can you please check?
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Thanks for the feedback, @minimaxr
Same status here as well, showing âConcluĂdoâ.
So basically it took one week in total for the renewal, 5 days plus 48 hours for the DUC to be activated. I am impressed!
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How much is the renewal payment?
For renewal, SEF fees are âŹ3235.96 per person
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Im doing this my myself and things have just got more complicatedâŠ
I was going to wait a while, for various reasons and renew in about 3 months time.
But, an incredibly efficient lawyer who I used for something else but not my application, jumped onto the renewal and sent me my DUC to be paid in 8 days for the value of âŹ3235.96, I was quite upset because I didnât want to renew just yet, but also very nervous of becoming lost in the system if if didnât use this renewal.
I was now on the ARI portal, in the billing section under documents there was a new item ârenewalâ, I thought this was the same DUC my lawyer had sent me so I issued it but now it was only for âŹ2696.30 (missing the âŹ539.66 Analysis fee).
So right now I have 2 active DUCs for different amounts. The one I can see on my profile is for âŹ2696.30 not âŹ3235.96.
Has anyone experienced this?
When has the renewal DUC for âŹ3235.96 appeared on your ARI portal profile?
Thanks
Andrew
@andyB
It will be automatically sent to the registered email as soon as you submit the request for ârenovação automĂĄticaâ
I checked my ARI profile (clicked on the Euro icon on the top right) and there are no new items, only the two original invoices for the first card, years ago.
Iâm not sure why you went to the ARI portal in the first place, the online automatic renewal is through a different portal which has nothing in common with the ARI portal. This renewal portal and workflow is common for all residence permit holders, not just ARI holders. One needs to create fresh accounts here by providing an email address, password, expired permit number and date of birth, and the email/password can be different from the one on ARI.
I guess your lawyer has done this registration already on your behalf and submitted the renewal request, which is when you get the DUC for âŹ3235.96. A copy of the DUC is sent to the email address (which your lawyer has registered). This is the one which needs to be paid for automatic online renewal.
(I have no idea about the other one for âŹ2696.30 on the ARI site.)
You can ask your lawyer for the credentials, login on www.sef.pt, look at the application details (click on Application History, then the details). You can track the status here. The page after login looks like this
Thanks.
So there is a new document on the new portal ( which my lawyer set up) does the status of this document change on this new renewal portal?
Yes, it changes, see the last few days of posts in this thread.
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Yeah, I wondered if it is possible to register the same residencce card under 2 separate email addresses (one by you and one by your lawyer). It sounds like that is what happened here if I understand correctly. And it can lead to problems like this?
This is a screenshot from my ari.
But if I understand correctly. I pay the Duc from the second website (not ari) and the status from the above entries will be updated on that website⊠is that correct?
Mine now says âPedido em Processamentoâ. Iâm traveling, so I donât have access to the family ones.
Congrats on being âConcluĂdoââfingers crossed mine shifts to that sometime soon.
Skip
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Would you be able to share the name of your incredibly efficient lawyer via DM? They seem like unicorns at the momentâŠ
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Hello all,
I submitted payment for my family last week and it was showing on Saturday:-
Pedido em Processamento
But today again itâs showing that waiting for the payment!!
Even mine was showing concluded last week but now itâs showing pedido em processamento while my family is showing waiting for the payment!!
Has anybody experienced the same??
Damn. Mine was âCompletedâ as of a few hours ago and now itâs back to âAccepted - in instructionâ 
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