Awaiting Pre-Approval (Stage 2)

[tommigun (Tommy Gunn)]

Did you precisely follow the instructions posted by @jjmz here:

HOWTO: SEF Account setup to allow your lawyer AND you to access the account

Step 1 Call your lawyer and get the email address they use to login to the ARI portal - you only need the email address they use (NOT the password) - this email is “registered” with the SEF as the one associated with their law firm - unless it is a single lawyer firm, usually they have a special email they use for their SEF portal login, not their actual email. Step 2 Create an account for yourself with your email at SEF ARI portal at ari.sef.pt. In the sign up flow, there is a place to put …

If yes, just curious to know which step failed for you?