Just to add a correction to this article, in my experience Google Voice doesn’t work for receiving SMS from BCP Millennium, and without SMS you can’t access their app or online banking. Also joint accounts need to provide separate cell numbers for both named account holders, even if you’re married.
My overall experience with BCP has been very poor. You will get wildly conflicting info whoever you manage to speak to. We pay over 15 Euros p/m in fees for a ‘Prestige personal banker’ who till take days, sometimes weeks, to reply to messages. And the security theater is time consuming. Standard online transfers have low limits and will randomly require jumping through numerous intrusive security hoops with a live person. And even though our account is only a couple of years old they have twice threatened to shut it down unless we provide updated personal information. I used to think US banks were hard to deal with but they are a breeze in comparison. I’m not sure if other PT banks are any better but people need to go in with eyes open, and be careful about leaving large amounts in their account that might be seized.