Share your status about recent Massive biometric appointment

Appt in Cascais - application was 100% current and complete when submitted in mid 2025. Was asked for parents’ names on some form I needed to sign, then later my ss#. Feeling very pleased I could put something to use which I had brought, I happily presented my social security card. They needed my passport and biometrics were taken for photo, fingerprints and signature (hint, don’t get distracted for the photo). There was a stack of signature cards on my machine when I walked up for biometrics - who knows what that means - maybe keep track/question that.

My attorneys prior to the appt told me I only needed my passport, which was likely the case. I got an updated background check, w/apostille, simply to be safe, but it was never asked about/needed nor was there any discussion about the original, and I probably could have just given them my ss number vs card.

I did attempt to pay w/a US based Visa, which was declined because my bank decided to be overzealous, so my attorney just paid with the backup funds I had wired to them in the event the cc transaction didn’t go through. My backup was supposed to be a debit card from my Portuguese bank, but the production of that card has been… “delayed”… by more than double what the original amount of time it would take. So, my suggestion - make sure you have a solid plan for everything you may need. Being woefully overprepared is better than the alternative, because I can only imagine trying to get the CC situation squared away while there would have only earned me a quick denial.

They only allowed one person per appointment in front of the AIMA staff, so my attorney was the point person and I waited in the “lobby” until the times where I was needed. I had a morning appointment and was in/out in well under an hour.

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Thanks. Unfortunately, I’m leaving very soon. Anyone have feedback about just getting a background check without Apostille? Useful at all?

My lawyer clearly stated I did not need a new one, but now reading some comments here…

Our lawyer told us any missing documents could be emailed after the appointment, so if they do ask for the updated and apostilled background check at the appointment, you may be able to provide it afterwards. Talk to your lawyer and find out if that might be an option for you, as a backup plan.

My husband (primary) had his appointment in early January in Lisbon. We (spouse + two kids) accompanied him in the hopes we’d be seen but were turned away. We were one of the first appointments and were cautiously optimistic, but knew it wasn’t guaranteed.

Looking forward to the rest of our appointment assignments so we can make plans more than a month or so at time.

My husband, the primary applicant, had his appointment in Cascais this morning. His appointment was scheduled for 9:30 and they were running very late due to the flooding. The trains into Cascais were flooded. They finally called him/our attorney after 11 to handle the paperwork. He did not have or need an updated FBI report. However, the biometric equipment was not working and he was told if it’s offline over an hour, it usually doesn’t come back on. They tried again an hour later and finally got it to work. There were also issues with the credit card reader which they finally got working too. He left the 9:30 appointment at 12:15.

The attorney told him we could “hopefully expect” family member appointments in the second half of the year. It wouldn’t be quite as frustrating to me if there wasn’t the possibility that the citizenship clock won’t start ticking until permits are received. That possibility will split all of our family applications with different members starting their clock potentially close to a year after the primary applicants. This is both completely unfair, regardless of whether or not they want to increase citizenship timing from 5-10 years, and incredibly inconvenient and expensive to have to make multiple trips. If you are on the same application, you should be on the same timeline.

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I had my biometrics this afternoon in Lisbon. Appointment was at 1:30 and we arrived at 1 and got a number. Sat on very hard, cold metal benches until about 4. Later found out that a three hour wait was unusual and due to problems with their system being down due to the unusual storms. That was really the worst of it, after that everything was really smooth. I had done at my attorneys request new FBI background checks with apostille as soon as we got the appointment last November, so I assume that was required. She also had asked me to send proof ahead of time that my health insurance was still in effect so I had done that. I of course needed my passport, which I had with the stamp (we had gone through electronic lane but then there was a person there offering stamps anyway) but the stamp was pretty faint so they used the boarding pass instead.

There was an item related to a financial document that my attorney has had in her possession since the beginning that needs to be updated still. My attorney said it’s no problem to update that even after today, which she is going to do.

The payment was a breeze, tapped with my iPhone and Apple Pay (used my Apple Card since it offers 2% cash back) and the payment was approved in like 5 seconds.

As I reported to friends and family “the process was incredibly smooth and painless, which is not usually something you say when referring to anything in Portugal.”

FWIW, my attorney is adamant that we are going to be grandfathered in to both the 5 years and the clock from date of application which for us was March 2023 (so we would apply for citizenship before our first renewal). She feels very strongly that the law is absolutely on the side of preserving legal expectations, and that with the likely (positive) outcome of Sunday’s election electing the socialist candidate, there will not be a draconian law with no grandfathering coming out of parliament. Of course, I am skeptical as we all should be but there is still some ray of hope. She was told the card would come in about 5 months to her office (I am going to add another 3 months for Portugal AIMA time), and she confirmed what others have said that AIMA is saying my spouse and kids will be called toward end of the year. She was a little skeptical that it will happen as they say, so probably add 6 months to that then. She did say that we are going to need ALL new documents for them birth certificate, marriage certificate, w/apostille, school letter, and new FBI check for my spouse (the 5th one!!)

I will say after four incredibly frustrating years with nothing but delay, delay, delay today was incredibly easy. I spent all week here in Portugal expecting something to be delayed, go wrong with today but it didn’t and I am still a bit in shock. Portugal didn’t disappoint though. We spent three days going in to Novobanco to try and unfreeze our account because of a KYC hold, which I know there is another thread about so I won’t go into detail on that but going in person three days in a row sorted it all and the bank employees were really just as frustrated as we were. It too got resolved, and with the whole bank being bilingual it really was just a hassle, not infuriating agony.

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I got my background check before the appt and then submitted the scanned apostille and background to my attys a week after the appt. Apostille took 10-11 weeks without the expediter.

We have an email from our lawyers on the question whether family members can get biometrics done alongwith the primary applicant. Our primary applicant appointment is in May and with all the examples already in hand, family members should not plan to travel in hope…
" < The family members will only be able to schedule appointments after the main applicant receives the residence card – according to AIMA. At the moment it is not possible, at all, to schedule appointments for the family members .>"

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Similar happened to my husband, but this was in 2023 so the old system. He couldn’t make his appointment due to a work commitment that he couldn’t move. Despite multiple emails to AIMA in advance they didn’t reschedule so he was officially a no-show. After that he appeared to have fallen into a black hole. At that time people were only resolving this issue through lawsuits. Lawsuits still worked then! We were getting ready to file a suit when about 4 or 5 months after the missed appointment our baby was invited for biometrics - she’d been added to our application later. Our lawyer lobbied SEF as they were then to say as she was a minor she couldn’t travel alone, he’d have to go with her and so they may as well do his at the same time. We were lucky and about 2 weeks before her appointment he got an invite at the same time. I understand we were lucky and others had been waiting years.

Not sure how useful this will be given change in process.