I wonder whether it would help for you to have a screenshot of what the ARI portal looks like, and where the lawyer is listed/linked, and where the documents are uploaded (and can be replaced or deleted). I attach such a screenshot - uploaded by somebody else in this forum - attached.
When you change a lawyer, there are 3 possibilities:
(1) IF YOU HAVE DIRECT ACCESS to the ARI portal it means that you have the same rights as your lawyer to make changes in the ARI portal. So you can update/change the email for your lawyer in the section marked as “lawyer’s email”. This is what Tommy suggested:HOWTO: SEF Account setup to allow your lawyer AND you to access the account. Tommy has direct access (and so do I). But not everybody has direct access. Indeed, the realisation that the system permitted applicants and lawyers to have direct access was part of the benefits of being on this forum.
OR (2) IF YOU DO NOT HAVE DIRECT ACCESS to the ARI portal
EITHER (i) you have to give your current lawyers the new lawyers’ address, and instruct your current lawyers to make the change on the ARI portal.
OR (ii) You can ask your new lawyers to effect the changes. If the new lawyers say they cannot do so, you will continue to search or a lawyer who can agree to deal with the contact changes necessary (ie liaise with the old lawyers to do so!).
I really cannot think of any other way around this. The ARI portal allows for changes, but the lawyers (or you) need to update the contact details.
The documentation already uploaded does not change, only the contact details of the lawyers will change. This last point is for @mahayacout who asks about the physical documents… The digitized documents remain on the portal until they are updated physically with a new/updated set at biometrics - when you bring physical copies (usually of apostilled stuff).
I should say, that if you go this route, make sure that you also have direct access, as well as your “new” lawyers. It will save a great deal of future frustration.