Sorry for the delayed response guys.
I almost went with them and then switched just before the contract signing. The initial call was nice and very informative, but I saw a pattern where:
- Emails were often responded in 2-3 days, even for simple queries.
- If I sent 3-4 questions, in an email, a couple would always be missed.
Even when I wanted to send the payment there was a delay in responses and it made me feel, it could only get worse post-payment, so I decided to switch. I was also told that the person I would be dealing with, post-sales, would be different and I had no access to them in the initial phase, so I wasn’t sure how it would work out. I did compare quite a few law firms, and wouldn’t say they were expensive though, relative to some of the other firms. In terms of size, they are more of a mid-sized firm.
I went with more of a solo-lawyer and she has been great so far. Fast responses and always available via WhatsApp for any quick queries, so quite happy that I switched.