Even their mailbox understands AIMA isn't reading the mail.

I send a message every morning, trying to get an appointment (along with calling, etc.). Usually it’s radio silence, but this morning, and actual response!

geral@aima.gov.pt

A caixa de correio do destinatário está cheia e não pode aceitar mais mensagens neste momento. Tente voltar a enviar a mensagem mais tarde ou contacte o destinatário diretamente.

So it goes…

In my experience, emailing AIMA at their ‘official’ contact center address is totally useless.
If you want any chance of them reading/responding you should try their regional office emails.