Thank you. How long ago was that?
I’m on the verge of crying. AIMA originally generated a DUC for 3,089.70 EUR which I paid after 48 hours. The AIMA website kept showing this DUC was unpaid for 8 days and then expired. My bank shows paid and this amount is debited off my account.
Now AIMA emailed my lawyer saying we have to generate a new DUC which will be for the full and correct amount of 6,179.40 EUR. But generating this new DUC will cancel the old (incorrect) “unpaid” DUC and what will happen to my payment of 3,089.70 EUR?? I get zero credit for already paying??
I called my bank and they said the payment was already made and cannot be reversed. So I’m SOL, just lost 3,089.70 EUR on a bad DUC, and now still have to pay another 6,179.40 EUR for the new DUC? WTF?!?? 
This happened to me, but with a much smaller payment amount. I tried to get it back but eventually I gave up and considered it a donation to the state. good luck.
Has anybody’s payment for Analysis been acknowledged yet ? my login still says Awaiting Payment Confirmation.
Nothing has changed for me
Hasn’t changed for me
I recall seeing in thread that someone had success in getting AIMA payment verification with the trick of using a Linux based computer and Firefox browser. Maybe I misread that. If not, wondering if anyone else has had luck that way.
Nothing changed here. Still Waiting (will be two weeks Wednesday).
I am so sorry that this happened to you. Have you tried talking to your lawyer and ask what could be done to retrieve the funds? Also, try the formal complaint route by registering a complaint. Try using the livro amarelo as well (https://www.livroamarelo.gov.pt/).
My login still says Awaiting Payment Confirmation. It has been more than two weeks now. Any updates ?
We were able to make the application fee payment last week. Our lawyers used a Firefox browser and could make the payment. I recall them mentioning that there is some setting in Firefox for “auto-download of documents” (if I understood correctly) that they used to retrieve the DUC document to make the payment.
Please try that folks
I assume they mean the following, where for PDF files you’d select “Save File” ?
https://support.mozilla.org/en-US/kb/change-firefox-behavior-when-open-file#w_changing-download-actions
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Yes, must be this. Because they showed it would not open in their browser window, but it would download.
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Was the law firm team able to obtain the verification of receipt document after the payment was submitted? That’s been the problem I’ve been aware of. Curious if this Firefox ‘trick’ helps with that too?
After submitting the application, they could download the DUC document for the application fee, with the reference number, which they were able to pay through their bank. After that the status changed to under analysis.
How long did it take for the status to change to under analysis? Mine is still awaiting payment. I paid almost 3 weeks ago.
About 24 hours after the payment.
How long ago was this?
My lawyer is emailing them every 3 days and as is typical of AIMA, they never respond. I’m stuck. Website won’t show payment. Bank says payment can’t be reversed. AIMA says I need to generate a new DUC for the proper amount.
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AIMA is saying you have to start over even though they have the money?