Yes! We agree. As one of the founders of Insured Nomads I will take that point further to our marketing team. It’s been our goal to make things as clear as possible so that you do not have to speak with anyone.
Sadly, insurance gets complex and many times people do have questions so chat platforms (WeChat, Line, FB, WhatsApp) are great ways to get a response rather than ‘talking’ to someone.
When you visit our site how could it be improved? We are always eager for feedback. I think you were stating generalities about the industry, but we are looking to make the process easier for all. Thanks Kimo!